Operational support
Practical help behind the scenes of your business
Running a small business often means juggling admin, projects, websites, and marketing alongside delivering your services. I provide flexible operational support to help keep everything organised and moving forward.
Support is available for short-term projects or ongoing monthly retainers.
#01.
Business operations
Keeping the practical side of your business organised and running smoothly.
PRICING: Monthly retainer
This may include:
General admin and document creation
Proofreading and transcription
CRM updates and data management
Preparing proposals and quotes
Digital record keeping
#02.
Project coordination & delivery
Bringing your ideas to life while keeping projects on track and moving forward.
PRICING: Project or monthly retainer
This may include:
Small project coordination
Tracking deadlines and milestones
Following up actions
Research and information
Flodesk email setup and support
#03.
Website & content management
Ensuring your website and online content stays organised, up to date, and working for your business. Squarespace specialist.
PRICING: Project or monthly retainer
Support may include:
Minor website updates
Content tweaks
Site tidy-ups and page organisation
Alt-image text updates
Page layout optimisation
Get in touch → to chat about a full Squarespace website build
How I support clients
Most clients want reliable help that fits around their business, whether that’s ongoing operational support or for a defined project.
Support is flexible and tailored to your priorities, with clear communication and agreed scope from the start.
“Her ability to interpret my sometimes very briefest of briefs concisely and accurately have already shown a great ROI”
— Business Development Manager, The Business Village
Pricing and packages
Flexible support designed around your business
Whether you need a one-off task, ongoing monthly help, or support for a defined project, we agree everything upfront. You’ll know the scope of work and pricing before we start, so there are no surprises.
01. Ad-hoc
Quick, focused support for one-off tasks
Examples include image updates, document formatting, database tidying, or small website edits.
⁓ Payment upfront
⁓ Minimum 2 hours
⁓ Try before committing to a retainer
02. Ongoing (retainer)
Reliable ongoing support tailored to your business
Dedicated monthly hours for admin, project coordination, or web updates.
⁓ Pricing for 10 or 20 hours/month
⁓ Fixed monthly fee paid in advance
⁓ Priority support for retained clients
03. Project
Project-based work with clear deliverables and timelines
Examples include Flodesk setup, short-term project coordination, web design, or SEO content writing.
⁓ Fixed price agreed upfront
⁓ Proposal with scope and timeline
⁓ Defined start and finish dates
I only work with a limited number of clients at a time to ensure each business gets the attention it deserves.
How it works
Support is flexible and tailored to your business and priorities.
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Step 2:
Discuss and plan
We arrange a Zoom call to explore how I can help and next steps.
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Step 3:
Get started
I send a proposal, we agree the details and cost, then work begins.
Ready to lighten your workload?
If you’re juggling admin, projects, and web updates alongside delivering your services, reliable operational support can make a real difference.
It’s flexible and means you can get support for a specific project or ongoing help month to month, without needing to recruit another member of staff.